Frequently Asked Questions
How Is My Sample Collected?
Nasal swab will be done at the comfort of your home. Please check in the form if your home is in one of our service locations.
How Will I Receive The Results?
Results will be sent to you via email in the form you submit during registration
How Long Will My Results Take?
The turnaround time depends on the option you selected at the time of registration:
- Results for “Regular” option are available in 1-2 days
- Results for “Rush” option are available in next day
Can I Use This Test For Travel? For My Child’s School Or Day-Care?
Yes, PCR Test can be used to travel anywhere a negative PCR Test is required. Also serves as valid proof for admittance to day-care and schools across the country.
This Is Great. Do I Need To Pay For This Service? How Much?
We charge a convenience fee for the time and effort you save to get tested at the convenience of your home.
Our service fees vary based on service requested (i.e. regular, rush, xpress), service area, number of tests and insurance status.
Please call us at (973) 900-6990 to learn about our service charges.
How Will The Payment Be Collected?
We collect payments via cash (collected by technician at the time of testing) as well thru online payments. Please call us at (973) 900-6990 if you have any questions.
Will My Insurance Cover The Service Charges? And What If I Do Not Have Any Insurance?
Your insurance covers for the COVID testing lab charges. They do not cover the small service fee we charge for coming to your door step to conduct these tests.
If you do not have insurance, we will get you tested for a slightly higher fee.